At the Land Trust, we are committed to protecting your personal information. This notice explains how, when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others and how we secure it.
Who we are
The Land Restoration Trust t/a the Land Trust and its subsidiaries [Land Trust Residential Services Limited, Beaulieu Estate Management Limited and Osprey Quay Management Services Company Limited], incorporated and registered in England and Wales with company number 05077263 whose registered office is at 7 Birchwood One, Dewhurst Road, Birchwood, Warrington WA3 7GB; Registered Charity No: 1138337; Office of Scottish Charity Regulator No: SC043833. Data Controller Number: Z365622X.
The registered address of the organisation is 7 Birchwood One, Dewhurst Road, Birchwood, Warrington WA3 7GB. The Land Restoration Trust comprises the Land Trust and its trading subsidiaries.
Data Protection Contact
Contact details:
How do we collect information?
We obtain information about you when you:
What type of information is collected?
We process personal information relevant to the above purposes/reasons. This may include:
We may also process sensitive classes of information that may include:
Lawful basis for processing your data
If your personal information is collected from you then the lawful basis for processing your personal information is consent.
If you enter into a contract with the Land Trust e.g. grazing license, fishing license, then the lawful basis for processing your personal information is contractual.
Data Protection Rights Requests
To make a data protection rights request please use the contact details at the top of this privacy notice.
If you make a request, we must respond to you without undue delay and in any event within one month.
How do we process personal information?
All personal data processed by the Land Trust will be used in accordance with the UK Data Protection Act 2018 and UK General Data Protection Regulation and for the following purposes:
How long will we keep your information?
We will retain the personal information for as long as you have an active relationship with the Land Trust. If the relationship with the Land Trust is of a financial nature then we are required under UK Tax Law to keep the personal information (name and address) for a minimum of 7 years after which time it will be destroyed.
CCTV images are generally retained for 3 to 6 months unless they are being used to support a criminal prosecution in which case they will be retained until they are no longer required.
Who has access to your information?
Where necessary, we may transfer personal information outside of the UK. When doing so we comply with the UK GDPR, making sure appropriate safeguards are in place. The UK Government has adequacy decisions in place with some countries where their data protection regimes provide equivalent and adequate safeguards to allow personal information to be transferred to those countries without additional requirements. When we transfer personal information to the US we ensure that the suppliers have registered with the UK-US data bridge.
Security precautions in place to protect against the loss, misuse or alteration of your information
The Land Trust takes the care of your data seriously and undertakes to protect your personal information in a range of ways including secure servers, firewalls and SSL encryption. We follow payment card industry (PCI) security compliance guidelines when processing credit card payments and any personal information transferred between locations will be both encrypted and password protected.
We cannot guarantee the security of any information you transmit to us via email or over the internet, and you do so at your own risk. Once we receive your information we treat the security of your personal information very seriously. If you registered to use the resident’s portal, we will have supplied you with a temporary password to access your personal information, which we strongly suggest you change to something memorable. You are responsible for keeping this password confidential and we ask that you don’t share this password with anyone.
Profiling
We do not use your personal information for automated decision making or profiling purposes.
Use of ‘cookies’
We do not use cookies on our websites to collect personal information however we do use third party cookies to analyse our site traffic. We share information about the use of our site with google analytics who may combine it with other information you have provided to them or that they have collected through your use of their other services.
Third party cookies will only be enabled on our website with your consent. Once you have given your consent the cookie will remain active for 24 hours which means if you visit the site again in this time period you will not be asked again. Once the cookie has expired the cookie consent notice will again appear at the bottom of the screen.
16 or under
We are concerned about and strive to protect the privacy of children aged 16 or under. If you are aged 16 or under, please get your parent / guardian’s permission before you provide us with personal information.
Complain to the Information Commissioner
If you are not satisfied with our response or believe that we are not in accordance with the law when processing your personal data you can lodge a complaint with the Information Commissioner’s office (ICO).
The Information Commissioner’s Office can be contacted as follows:
Review of this notice
We keep this notice under regular review. The notice was last updated in May 2025.