Page 19 - The Land Trust | Stakeholder Engagement

The Land Trust Working together to change lives for the better

Who we work with: Who we work with:
Local authorities and councils Other management bodies

When managing service charge sites in the On some of our sites there are other management
long-term, it is important that we establish a bodies involved with providing services to our service
good working relationship with the relevant local charge customers. We ensure that we have full
authority or council, who may have responsibility knowledge of all organisations involved so that we
for providing residents with services such as bin can assist our customers should they be unsure who
collections or site maintenance. This could relate they need to contact if there is a problem with some
to pot-holes in roads, uneven pavements or poor aspect of the development.
street lighting.. They may also be responsible
for issues such as anti-social behaviour or dog
enforcement. Our Estates team actively manage
these relationships so that we can discuss our
customers’ issues and then point them in the right
direction of the appropriate person at the Council
who can help them.

If the local authority wishes to have formal
engagement, we will set up a liaison group of
interested stakeholders, who will initially meet on a
quarterly basis. Terms of reference will be agreed,
to ensure that relevant stakeholders and partners
have a guiding influence in how the greenspace is
managed to ensure it delivers their aspirations.

18 19