Page 20 - The Land Trust | Stakeholder Engagement

The Land Trust Working together to change lives for the better

Who we work with:
Managing partners/contractors

A key part of our success on all our sites, is
establishing an excellent working relationship with
the managing partner or contractor who carries out
the maintenance on behalf of the Land Trust.

When choosing an organisation to work with we
look for companies that share our passion for
delivering added value to the communities where
they will be working. Building positive relationships
with our customers is crucial to this. Our Estates
team set the working priorities for the contractor
involved, explaining why the land may need to
be managed in a certain way. We then ask our
team to provide us with regular updates on works
completed so that we can keep our customers up
to date with what is happening on site. This enables
our customers to know exactly what their service
charge is contributing towards and how their money
is being spent.

When the time comes to change or appoint a new
contractor we liaise with the residents to involve
them in the process of securing a new contractor
to ensure they feel involved and have a say in the
future of the land they call home.

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