Page 3 - The Land Trust | Stakeholder Engagement
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The Land Trust                                 Working together to change lives for the better































                               Contents


                               About the Land Trust                                           5

                               Building new communities – from Placemaking to Placekeeping    5

                               Why our model works                                            6

                               The Land Trust at Upton - engaging with our customers          8


                               Creating and measuring social value                           10

                               Who we work with: Service Charge customers                    12

                               Customer complaints policy                                    15

                               Who we work with: St Luke’s Park retender                     16


                               Who we work with: Local authorities and councils              19

                               Who we work with: Other management bodies                     19

                               Who we work with: Managing partners/contractors               20

                               Who we work with: Developers                                  23


                               Making green spaces more accessible to all                    25


















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