Page 2 - The Land Trust | Stakeholder Engagement
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The Land Trust                                                                                                  Working together to change lives for the better































                                                                                                                                                      Contents


                                                                                                                                                      About the Land Trust                                           5

                                                                                                                                                      Building new communities – from Placemaking to Placekeeping    5

                                                                                                                                                      Why our model works                                            6

                                                                                                                                                      The Land Trust at Upton - engaging with our customers          8


                                                                                                                                                      Creating and measuring social value                           10

                                                                                                                                                      Who we work with: Service Charge customers                    12

                                                                                                                                                      Customer complaints policy                                    15

                                                                                                                                                      Who we work with: St Luke’s Park retender                     16


                                                                                                                                                      Who we work with: Local authorities and councils              19

                                                                                                                                                      Who we work with: Other management bodies                     19

                                                                                                                                                      Who we work with: Managing partners/contractors               20

                                                                                                                                                      Who we work with: Developers                                  23


                                                                                                                                                      Making green spaces more accessible to all                    25


















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